Privacy Policy
Contek Automation Pvt. Ltd. is committed to protecting the privacy, confidentiality, and security of information obtained through its website. This Privacy Policy defines how information is collected, processed, stored, and protected in accordance with applicable legal, regulatory, and contractual requirements.
Scope
This policy applies to all visitors, customers, suppliers, and other stakeholders who access or submit information through the Contek Automation Pvt. Ltd. website.
Information We Collect
We may collect and process the following information:
Personal Information
Name
Company name
Email address
Contact number
Location
Enquiry or project-related details
Documents uploaded via enquiry forms
Non-Personal Information
IP address
Browser type and version
Pages visited and duration
Website usage data for analysis and improvement
Purpose of Collection and Use
Information is collected and used for legitimate business purposes, including:
Responding to enquiries and business communications
Understanding customer requirements and providing appropriate solutions
Improving website performance, services, and customer experience
Fulfilling contractual, statutory, and regulatory obligations
Internal analysis and management review, where applicable
Legal Basis for Processing (GDPR – International Visitors)
For users covered under the General Data Protection Regulation (GDPR), personal data is processed on the basis of:
User consent
Performance of a contract or pre-contractual obligations
Compliance with legal obligations
Legitimate business interests, without overriding individual rights
Data Retention
Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws, regulatory requirements, or contractual obligations.
Information Sharing and Disclosure
Contek Automation Pvt. Ltd. does not sell, lease, or trade personal information. Information may be disclosed only:
To authorized internal personnel for business operations
When required by law, regulation, or legal process
To protect the rights, property, or safety of the company or stakeholders
Data Security
We implement appropriate administrative, technical, and physical controls to safeguard information against unauthorized access, loss, misuse, or disclosure, in line with our Quality Management System and information control procedures.
However, transmission of information over the internet cannot be guaranteed to be completely secure.
Cookies and Tracking Technologies
The website may use cookies to enhance functionality and analyze usage trends. Users may manage or disable cookies through browser settings. Disabling cookies may affect certain website features.
Third-Party Links
Our website may contain links to external websites. Contek Automation Pvt. Ltd. is not responsible for the privacy practices, content, or security of third-party sites. Users are advised to review their respective privacy policies.
Rights of Users (GDPR)
International users may have the right to:
Access their personal data
Request correction or deletion of data
Restrict or object to processing
Withdraw consent at any time
Request data portability, where applicable
Requests can be made through the contact details provided on the website.
Changes to This Policy
This Privacy Policy is reviewed periodically and may be updated to reflect changes in legal, regulatory, or business requirements. Updated versions will be published on the website.
Contact Information
For any questions, concerns, or requests related to this Privacy Policy or data protection practices, please contact Contek Automation Pvt. Ltd. through the contact details available on our website.